Privacy Policy

Introduction

At Wedding Candles Online, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us. By using our website, you agree to the terms of this policy.

Information We Collect

1. Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, and payment details.

2. Browsing Information: We may collect information about your browsing behaviour, such as your IP address, browser type, and pages visited, to enhance your experience on our website.

3. Cookies: We use cookies to improve functionality, performance, and user experience. You can control the use of cookies through your browser settings.

How We Use Your Information

1. Order Processing: Your personal information is used to process and fulfil your orders, including shipping and providing customer support.

2. Communication: We may use your contact information to send you updates about your order, promotional offers, and other relevant information. You can opt out of marketing communications at any time.

3. Improvement of Services: We analyse browsing information to understand user preferences and improve our website and services.

4. Security: Your information helps us to prevent fraud and maintain the security of our website.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

1. Service Providers: Third-party service providers who assist us in operating our website, processing payments, and delivering orders.

2. Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

Data Security

We implement stringent security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

1. Access: Request access to your personal information that we hold.
2. Correction: Request corrections to any inaccurate or incomplete personal information.
3. Deletion: Request the deletion of your personal information, subject to certain legal obligations.
4. Objection: Object to the processing of your personal information in certain circumstances.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: info@weddingcandlesonline.com 1a, City Gate, 185 Dyke Road, Hove, East Sussex, United Kingdom, BN3 1TL

This Privacy Policy was last updated on 20 May 2024.